Valach vm210

kasama90 · 24. Juni 2013

Attention

According to the European distributor of Valach engines, it is not safe to fly the Valach vm210 without the update with the extra rear ball bearing. The crankshaft might break in flight at the rear crank pin.
This extra bearing takes away a good part of the stress from the
rear crank pin.
How many of you Valach owners knew about this?
This is somthing the European distributor of Valach engines, have known about for several months.
The European distributor of Valach engines also demand i should pay for the shipping back to Germany to get the update done, is this normal ?

Marco · 25. Juni 2013

Hi,

have a look at the terms of trade ... Then you will read if this is normal or not...

UweHD · 25. Juni 2013

Just being curious: Why shipping back to Germany? I thought that Valach Motors is located in Czech Republic:
http://www.valachmotors.com/eng/contact-us.html

kasama90 · 25. Juni 2013

Valach Motors is located in Czech Republic yes, but Toni Clark practical scale GmbH want me to send it back to Germany.
If an item that is purchased brand new has an error that needs to be repaired, it is then natural that the customer must pay for the shipping to get it fixed? :confused:

Arne Kruschat · 25. Juni 2013

Why don't you discuss this issue with Toni Clark?

UweHD · 25. Juni 2013

kasama90 schrieb:
Valach Motors is located in Czech Republic yes, but Toni Clark practical scale GmbH want me to send it back to Germany.
If an item that is purchased brand new has an error that needs to be repaired, it is then natural that the customer must pay for the shipping to get it fixed?

I'm not an expert in legal issues, but I assume that the responsible party in case of warranty claims should be the actual producer/manufacturer - in this case Valach Motors. Usually the manufacturer covers the cost for any necessary warranty repairs through the respective distributors... but maybe that's not the case with Valach/Toni Clark in this particular warranty issue. You should also not forget that Valach Motors is bancrupt since the beginning of 2013, so the distributor might not be covered by the manufacturer anymore:
http://www.flyinggiants.com/forums/showthread.php?t=81062

But, as I said, this is just my 2 cents. I have no profund idea about the legal background.

kasama90 · 25. Juni 2013

Arne Kruschat schrieb:
Why don't you discuss this issue with Toni Clark?

I have done that, but Toni Clark refuses to pay the shipping cost :confused:

Arne Kruschat · 25. Juni 2013

I guess when it's a design flaw, one should expect the manufacturer/distributor pays for the shipping... :rolleyes:

UweHD · 25. Juni 2013

Arne Kruschat schrieb:
I guess when it's a design flaw, one should expect the manufacturer/distributor pays for the shipping...

Not sure. I once had a warranty issue with a Sony HiFi amplifier and I personally had to pay for the shipping. As far as I know, a warranty claim is a "bringschuld" (german legal term for the customer to be obliged to deliver the goods back to the manufacturer)

kasama90 · 25. Juni 2013

UweHD schrieb:
Not sure. I once had a warranty issue with a Sony HiFi amplifier and I personally had to pay for the shipping. As far as I know, a warranty claim is a "bringschuld" (german legal term for the customer to be obliged to deliver the goods back to the manufacturer)

I have also offered to drive to Luebbecke,Germany (1700 km) to get the engine updated or replaced, but no ............

Raymund von den Benken · 25. Juni 2013

Wenn ich das recht verstehe, geht es doch nur um die Portokosten für ein an sich kostenloses Update?
Ich glaube hier will jemand einen "Shitstorm" lostreten

UweHD · 25. Juni 2013

kasama90 schrieb:
I have also offered to drive to Luebbecke,Germany (1700 km) to get the engine updated or replaced, but no ............

Maybe I don't get ist. How much is the postage from Norway to Germany... does is really make sense to drive 1.700km instead?

kasama90 · 25. Juni 2013

Arne Kruschat schrieb:
I guess when it's a design flaw, one should expect the manufacturer/distributor pays for the shipping...

It is almost as if that one does not get the item you paid for when it is delivered with an error, DOA ( Dead on Arrival )

kasama90 · 25. Juni 2013

UweHD schrieb:
Maybe I don't get ist. How much is the postage from Norway to Germany... does is really make sense to drive 1.700km instead?

the main problem is that i probably have to pay import duty one more time when the engine comes back to Norway. So it will probably be cheaper for me to drive to Germany to get the engine repaired or replaced, than to pay the freight myself.
Shipping one way 130 EUR
Norwegian tax 500 EUR

Arne Kruschat · 25. Juni 2013

No, I don't think you have to pay taxes twice.
Just check with your customs and explain you have to send the engine back for an upgrade.
I guess you already have a bill to prove you already payed taxes...

BTW, € 130,- is a lot of money for shipping the engine!

Waco3w140 · 25. Juni 2013

Raymund von den Benken schrieb:
Wenn ich das recht verstehe, geht es doch nur um die Portokosten für ein an sich kostenloses Update?
Ich glaube hier will jemand einen "Shitstorm" lostreten

Könnte man als Erstbeitrag hier fast so sehen.....

@Kasuma90: When you bought your Valach VM210 and which serial number has it?

kasama90 · 25. Juni 2013

Waco3w140 schrieb:
Könnte man als Erstbeitrag hier fast so sehen.....

@Kasuma90: When you bought your Valach VM210 and which serialnumber has it?

The engine was bought last summer.
The serial number is 210067

Waco3w140 · 25. Juni 2013

O.K. you bought it to early. My Valach VM 210 is from December with serial number 210075 and has the extra bearing. Normaly Practical Scale is a good seller. I hope you can get a solution.

Arne Kruschat · 25. Juni 2013

Waco3w140 schrieb:
O.K. you bought it to early.

Well, that's a big help... :confused:

Raymund von den Benken · 25. Juni 2013

Also ich fasse mal zusammen:
Die ursprüngliche Firma Valach,die den Motor hergestellt hat existiert nicht mehr.
Die Nachfolgefirma hat ein Update entwickelt,welches eine Verbesserung für den
Einsatz mit starken Belastungen im Kunstflug bietet.
Dieses Update wird von der neuen Firma in Tschechien ,die rechtlich keine Verbindung zu der alten Firma hat für Bestandskunden kostenlos angeboten.
Der Vertreiber sammelt die Motoren und schickt sie kostenlos zum Hersteller zum Update.
Da die Kunden im In- und Ausland sitzen erwartet er nur den kostenfreien Versand
an den deutschen Vertrieb.
Wenn ich einen Motor zur Reparatur ausführe und den gleichen dann wieder einführe
entsteht kein Mehrwert,also auch kein Zoll.
Die Reise nach Deutschland kann man sich sparen,da die Upgrades in Tschechien gemacht werden
Dann noch die 600km anhängen und gleich zum Hersteller fahren!
Bei einem Neupreis von 2200€ sind die Portokosten ja wohl zu verkraften.

Übrigends:der gleiche Thread läuft schon in amerikanischen Foren.
Ich glaube nicht,dass der Service besser wird mit Hersteller/Vertreiberbashing!

Valach vm210

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